(NASHVILLE, TN) April 15, 2025 — Equinox Information Systems today announced that FirstComm has upgraded to TeleLink 12. FirstComm, a premier provider of essential telecom services, continues their long-standing collaboration with Equinox by adopting the latest version of the TeleLink platform to power their usage reporting and data management initiatives.
"TeleLink has been instrumental in helping us manage and visualize our usage data. The enhancements in Version 12 — particularly the advanced reporting and updated user interface — are key to maintaining the level of service and insight our customers expect." — Mark Sollenberger, President/CFO, FirstComm
FirstComm's decision to move forward with TeleLink 12 is part of their strategy to enhance network visibility, improve operational response, and support continued innovation in their service offerings. Equinox's latest release delivers advanced tools to turn raw data into actionable insights for FirstComm's specific needs.
"FirstComm has been a valued Equinox partner for years. We're excited to support their continued success with the advanced capabilities in TeleLink 12." — David West, CEO, Equinox Information Systems
About FirstComm
FirstComm, headquartered in Akron, Ohio, is a leading provider of voice, data, security, and managed services across the U.S. They offer tailored communication solutions to help businesses improve productivity, increase collaboration, and support digital transformation.
About Equinox Information Systems
Since 1986, Nashville-based Equinox Information Systems has helped telecom companies around the world address profitability and network efficiency issues. The company's platform — including ClearIO, Protector, and TeleLink — helps telecommunications companies stop revenue leakage, detect fraud, and manage usage data with precision. For more information, visit equinoxis.com or call (615) 612-1200.