Company Licenses Next Generation Protector FMS
(NASHVILLE, TN) November 14, 2022 — Market-leading telecom solutions provider Equinox Information Systems is pleased to assist RingCentral (NYSE: RNG) with their latest initiative. The two companies initially embarked on a relationship in 2014 when RingCentral licensed the Protector fraud management solution (FMS) from Equinox. RingCentral, a leading provider of cloud business communications solutions, turned to Equinox a couple times since then to expand various aspects of the application. For the most recent project, RingCentral asked Equinox to deliver new features in and deploy Protector 11 for one of their global offices.
"RingCentral has experienced rapid growth and expansion since it was founded in 2003. We initially selected Protector based on its proven ability in the industry. Equinox's responsiveness and innovations since then made them our first choice when this business need arose." — Andrei Bujor, Sr. Manager Fraud Prevention, RingCentral
Protector's reputation as the most reliable and cost-effective FMS is well earned; the application has been saving carriers hundreds of millions of dollars in fraud losses each year for over three decades. The system's dynamic and flexible monitoring metrics quickly identify fraudulent and abusive activity across all customer and call types.
"Protector's ability to accommodate RingCentral's growing network and custom features is a testament to the system's extensibility and scalability. RingCentral has put Protector to the test, and a result, they knew it was the best system to address their project's objectives." — David West, EVP, Equinox Information Systems
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone (MVP) global platform. RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, device, and location.
About Equinox Information Systems
Since 1986, Equinox Information Systems has helped telecommunication customers around the globe stop fraud, mediate usage data, manage expense, and optimize revenue. For more information, visit equinoxis.com or call (615) 612-1200.