Company Deploys Protector Fraud Management Solution (FMS)
(NASHVILLE, TN) February 15, 2022 — Market-leading telecom solutions provider Equinox Information Systems today announced they have deployed the Protector FMS for ALLO Communications. Processing over 2 billion records a day for providers in every sector of telecom, Equinox's applications have helped companies around the globe stop fraud, mediate usage data, manage expense, and optimize revenue since 1986. With a mission to create, connect, and serve Gigabit communities, ALLO Communications has provided fiber telephone, long-distance, broadband, internet, and television to residents and businesses since 2003. After a market evaluation, ALLO selected Equinox as their FMS supplier. For this project, ALLO licensed the Case Manager Portal (CMP) application as well as automatic call blocking to further safeguard their network and their customers.
"ALLO is a customer-focused business who strives to bring better, faster service to our neighbors, the communities we serve in the Midwest. We chose Equinox because their fraud management solution gives us the network monitoring, alerting, and response tools to not only meet but exceed customer demand for affordable, enhanced communications services." — Andrew Hadenfeldt, Senior Network Engineer/Systems Team Lead, ALLO
Protector's market standing as the most reliable and cost-effective FMS has been earned by saving carriers hundreds of millions of dollars in fraud losses year after year for over three decades. The system's dynamic and flexible monitoring metrics quickly identify fraudulent and abusive activity across all customer and call types. Immediate alerts about unwanted or suspicious incidents hasten response time and mitigate risk. Protector's advanced blocking protocols can shut down activity at the switch or tear down active calls when warranted. Integrated case management tools allow speedy investigation and resolution of all events online.
"We are thrilled to welcome ALLO Communications to the Equinox user community. We are confident their investment in Protector further promotes ALLO's efforts to offer the most competitive, value-added communications services for their customers." — David West, EVP, Equinox Information Systems
About ALLO Communications
ALLO Communications provides world-class communications and entertainment services by creating gigabit communities. In 2003, ALLO began building their first-gigabit fiber communities and today provides ubiquitous fiber networks in numerous communities supported by 750 associates. ALLO currently has operations in Nebraska, Arizona, and Colorado.
About Equinox Information Systems
Since 1986, Nashville-based Equinox Information Systems has helped telecom customers around the world address profitability and network efficiency issues. For more information, visit equinoxis.com or call (615) 612-1200.